ADVANCED CONFLICT RESOLUTION CERTIFICATION May 22-July 22 (EveningCohort)
May 22nd 2025 start date. Register by may 19th 2025.
Class will be held Tuesday and Thursday 6:00pm-8:00pm. Both in-person and online practicums will be available for course participants seeking certification.
Who is it for?
Professionals that are interested in gaining mediation and conflict resolution skills that can be applied in a number of settings such as human resources, leadership, supportive housing, case management and civil court.
This course meets all requirements for California Dispute Resolution Programs Act (DRPA) Mediator certification. This certification allows recipients to act as civil mediators and register in San Diego County Civil Court as a Mediator.
For more information about DRPA certification, please visit https://www.dca.ca.gov/publications/drpa_statutes.shtml
What skills will I gain from this?
Communication skills and techniques, including building trust, empowerment tactics, effective listening and clarifications skills. Face-to-face as well as over-the-telephone communication skills shall be addressed.
Problem identification and disagreement management skills, including: instruction in the establishment of priorities and areas of agreement and disagreement, management of special problems that threaten the process.
Techniques for achieving agreement or settlement, including: instruction in creating a climate conducive to resolution, identifying options, reaching consensus, and working toward agreement.
Why choose RJC?
Restorative Justice California has been providing mediation programs since 1993. We offer access to experienced mediators in various specialties that can offer valuable practical instruction.
By choosing to get training through RJC, fees paid will all go to support our Restorative Justice programs for incarcerated individuals, survivors of crime and communities members impacted by violence.
Who is teaching?
Ian Ragsdale, JD- Executive Director, RJC
Xiani Williams, MA- Director of Programs, RJC
Who can benefit from this certification?
HR employees:
Better Workplace Relationships: Conflict Resolution practices enhance communication, trust, and collaboration, leading to stronger employee relationships.
Legal Risk Mitigation: Deescalation and mediation training can help prevent conflicts from escalating into potential legal issues, protecting the organization.
Enhanced Leadership: Conflict resolution skills help HR employees develop valuable leadership tools such as empathy, negotiation, and fair decision-making.
Attorneys and paralegals:
Develop skills that help legal practitioners to recognize biases and maintain civil relationships with opposing counsel and the judiciary.
Learn deescalation tools for high conflict scenarios often encountered in family law, employment law and probate situations.
Develop a skill set that effectively prepares clients for settlement discussions and/or mediation.
Title IX professionals:
Improved Handling of Sensitive Issues: Title IX professionals will be better equipped to address conflicts related to sexual harassment, discrimination, and misconduct with sensitivity and fairness.
Better Communication and Mediation Skills: This training enhances the ability to communicate effectively with all parties involved, including complainants, respondents, and witnesses, facilitating smoother, less adversarial resolutions.
Promotes a Safe and Respectful Environment: By addressing conflicts early and effectively, Title IX professionals contribute to a safer, more respectful campus environment, where all individuals feel protected from discrimination and harassment.
Structure of Course
32 hours of class time and 8 hours of practicum that will be offered both online and in person at our San Diego Office in Old Town.
Class will be offered over Zoom twice per week.
Total cost $795 with a 20% discount for students, faculty, and county employees. Please use code RJC2025 at checkout.
May 22nd 2025 start date. Register by may 19th 2025.
Class will be held Tuesday and Thursday 6:00pm-8:00pm. Both in-person and online practicums will be available for course participants seeking certification.
Who is it for?
Professionals that are interested in gaining mediation and conflict resolution skills that can be applied in a number of settings such as human resources, leadership, supportive housing, case management and civil court.
This course meets all requirements for California Dispute Resolution Programs Act (DRPA) Mediator certification. This certification allows recipients to act as civil mediators and register in San Diego County Civil Court as a Mediator.
For more information about DRPA certification, please visit https://www.dca.ca.gov/publications/drpa_statutes.shtml
What skills will I gain from this?
Communication skills and techniques, including building trust, empowerment tactics, effective listening and clarifications skills. Face-to-face as well as over-the-telephone communication skills shall be addressed.
Problem identification and disagreement management skills, including: instruction in the establishment of priorities and areas of agreement and disagreement, management of special problems that threaten the process.
Techniques for achieving agreement or settlement, including: instruction in creating a climate conducive to resolution, identifying options, reaching consensus, and working toward agreement.
Why choose RJC?
Restorative Justice California has been providing mediation programs since 1993. We offer access to experienced mediators in various specialties that can offer valuable practical instruction.
By choosing to get training through RJC, fees paid will all go to support our Restorative Justice programs for incarcerated individuals, survivors of crime and communities members impacted by violence.
Who is teaching?
Ian Ragsdale, JD- Executive Director, RJC
Xiani Williams, MA- Director of Programs, RJC
Who can benefit from this certification?
HR employees:
Better Workplace Relationships: Conflict Resolution practices enhance communication, trust, and collaboration, leading to stronger employee relationships.
Legal Risk Mitigation: Deescalation and mediation training can help prevent conflicts from escalating into potential legal issues, protecting the organization.
Enhanced Leadership: Conflict resolution skills help HR employees develop valuable leadership tools such as empathy, negotiation, and fair decision-making.
Attorneys and paralegals:
Develop skills that help legal practitioners to recognize biases and maintain civil relationships with opposing counsel and the judiciary.
Learn deescalation tools for high conflict scenarios often encountered in family law, employment law and probate situations.
Develop a skill set that effectively prepares clients for settlement discussions and/or mediation.
Title IX professionals:
Improved Handling of Sensitive Issues: Title IX professionals will be better equipped to address conflicts related to sexual harassment, discrimination, and misconduct with sensitivity and fairness.
Better Communication and Mediation Skills: This training enhances the ability to communicate effectively with all parties involved, including complainants, respondents, and witnesses, facilitating smoother, less adversarial resolutions.
Promotes a Safe and Respectful Environment: By addressing conflicts early and effectively, Title IX professionals contribute to a safer, more respectful campus environment, where all individuals feel protected from discrimination and harassment.
Structure of Course
32 hours of class time and 8 hours of practicum that will be offered both online and in person at our San Diego Office in Old Town.
Class will be offered over Zoom twice per week.
Total cost $795 with a 20% discount for students, faculty, and county employees. Please use code RJC2025 at checkout.
May 22nd 2025 start date. Register by may 19th 2025.
Class will be held Tuesday and Thursday 6:00pm-8:00pm. Both in-person and online practicums will be available for course participants seeking certification.
Who is it for?
Professionals that are interested in gaining mediation and conflict resolution skills that can be applied in a number of settings such as human resources, leadership, supportive housing, case management and civil court.
This course meets all requirements for California Dispute Resolution Programs Act (DRPA) Mediator certification. This certification allows recipients to act as civil mediators and register in San Diego County Civil Court as a Mediator.
For more information about DRPA certification, please visit https://www.dca.ca.gov/publications/drpa_statutes.shtml
What skills will I gain from this?
Communication skills and techniques, including building trust, empowerment tactics, effective listening and clarifications skills. Face-to-face as well as over-the-telephone communication skills shall be addressed.
Problem identification and disagreement management skills, including: instruction in the establishment of priorities and areas of agreement and disagreement, management of special problems that threaten the process.
Techniques for achieving agreement or settlement, including: instruction in creating a climate conducive to resolution, identifying options, reaching consensus, and working toward agreement.
Why choose RJC?
Restorative Justice California has been providing mediation programs since 1993. We offer access to experienced mediators in various specialties that can offer valuable practical instruction.
By choosing to get training through RJC, fees paid will all go to support our Restorative Justice programs for incarcerated individuals, survivors of crime and communities members impacted by violence.
Who is teaching?
Ian Ragsdale, JD- Executive Director, RJC
Xiani Williams, MA- Director of Programs, RJC
Who can benefit from this certification?
HR employees:
Better Workplace Relationships: Conflict Resolution practices enhance communication, trust, and collaboration, leading to stronger employee relationships.
Legal Risk Mitigation: Deescalation and mediation training can help prevent conflicts from escalating into potential legal issues, protecting the organization.
Enhanced Leadership: Conflict resolution skills help HR employees develop valuable leadership tools such as empathy, negotiation, and fair decision-making.
Attorneys and paralegals:
Develop skills that help legal practitioners to recognize biases and maintain civil relationships with opposing counsel and the judiciary.
Learn deescalation tools for high conflict scenarios often encountered in family law, employment law and probate situations.
Develop a skill set that effectively prepares clients for settlement discussions and/or mediation.
Title IX professionals:
Improved Handling of Sensitive Issues: Title IX professionals will be better equipped to address conflicts related to sexual harassment, discrimination, and misconduct with sensitivity and fairness.
Better Communication and Mediation Skills: This training enhances the ability to communicate effectively with all parties involved, including complainants, respondents, and witnesses, facilitating smoother, less adversarial resolutions.
Promotes a Safe and Respectful Environment: By addressing conflicts early and effectively, Title IX professionals contribute to a safer, more respectful campus environment, where all individuals feel protected from discrimination and harassment.
Structure of Course
32 hours of class time and 8 hours of practicum that will be offered both online and in person at our San Diego Office in Old Town.
Class will be offered over Zoom twice per week.
Total cost $795 with a 20% discount for students, faculty, and county employees. Please use code RJC2025 at checkout.
Class runs Tuesdays & Thursdays 11:00am-1:00pm
Class Dates: April 22, April 24, April 29, May 1, May 6, May 8, May 13, May 15, May 20, May 22, May 27, May 29, June 3, June 5, June 10, June 12.